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Privacy Policy

Simply Pristine Cleaning respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website, complete a form, or interact with our services, including SMS communications for commercial cleaning clients.

Effective Date: April 28, 2025
Business Name: Simply Pristine Cleaning (DBA for Simply Pristine Ops LLC)
Location: Jacksonville, FL 
Contact: info@simplypristineops.com

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Simply Pristine Ops LLC values your privacy. This policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

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1. Information We Collect

  • Contact Information: Name, phone number, email, address (when submitted through forms or bookings).

  • Service Details: Project type, requested services, location, and scheduling preferences.

  • Usage Data: Cookies, IP address, and analytics from our website or booking forms.

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2. How We Use Your Information

  • To provide commercial cleaning quotes, services, and communication 

  • To send appointment confirmations, schedule updates, service reminders, and customer support messages. 

  • For operational needs and to improve services. ​

 

3. Your Choices

  • You may opt out of SMS at any time by replying STOP.

  • For help, reply HELP or email us at info@simplypristineops.com.

  • You may also request that we update or delete your information.

 

4. Data Sharing (Mobile & SMS)

We do not transfer, sell, rent, or share SMS opt-in data or any personal information collected for SMS communications with any third party for any reason. This includes external organizations, marketing partners, or vendors. Mobile opt-in data remains exclusively within Simply Pristine Cleaning for the purpose of sending messages you have agreed to receive.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

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5. Messaging Terms & Condition



Simply Pristine Ops SMS Terms and Conditions / Privacy Policy
Simply Pristine Ops respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:


- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending messages regarding appointment confirmations, service reminders, schedule updates, important service notifications related to customers’ bookings and service requests, customer support communications, answering customer questions, account notifications, and occasional promotions.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Simply Pristine Ops (DBA Simply Pristine Cleaning) at 904.605.0247 or info@simplypristineops.com for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@simplypristineops.com or 904.605.0247. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Simply Pristine Ops will not sell, rent, or share the collected mobile numbers.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose. 

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6. Security

We use secure systems to protect your data including encryption, limited access, and privacy controls.

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7. Changes to This Policy

We may update this policy as needed. The latest version will always be posted on our website.

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