top of page

Privacy Policy

Simply Pristine Cleaning respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website, complete a form, or interact with our services, including SMS communications for commercial cleaning clients.

Effective Date: April 28, 2025
Business Name: Simply Pristine Cleaning (DBA for Simply Pristine Ops LLC)
Location: Jacksonville, FL 
Contact: info@simplypristineops.com

​

Simply Pristine Ops LLC values your privacy. This policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

​

1. Information We Collect

  • Contact Information: Name, phone number, email, address (when submitted through forms or bookings).

  • Service Details: Project type, requested services, location, and scheduling preferences.

  • Usage Data: Cookies, IP address, and analytics from our website or booking forms.

​

​

2. How We Use Your Information

  • To provide commercial cleaning quotes, services, and communication 

  • To send appointment confirmations, schedule updates, service reminders, and customer support messages. 

  • For operational needs and to improve services. 

​

3. Sharing Your Information

We do not sell your personal data. Information may be shared only with secure third-party platforms essential for business operations (e.g., Housecall Pro for scheduling, Wix for our website, Google for email).

  • Mobile SMS opt-in information is never shared, transferred, or sold to any third party under any circumstances.

 

4. Your Choices

  • You may opt out of SMS at any time by replying STOP.

  • For help, reply HELP or email us at info@simplypristineops.com.

  • You may also request that we update or delete your information.

 

5. Data Sharing (Mobile & SMS)

We do not transfer, sell, rent, or share SMS opt-in data or any personal information collected for SMS communications with any third party for any reason. This includes external organizations, marketing partners, or vendors. Mobile opt-in data remains exclusively within Simply Pristine Cleaning for the purpose of sending messages you have agreed to receive.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

​

6. Messaging Terms & Condition

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Simply Pristine Cleaning, from 904-605-0247 regarding account notification, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 904-605-0247 or info@simplypristineops.com. Mobile opt-in information is never shared with third parties.

How We Collect SMS Consent:
 

To receive SMS communications from Simply Pristine Cleaning, customers must provide explicit consent by completing the form located on our Terms & Conditions webpage at https://www.simplypristineops.com/terms-and-condition. This form includes a checkbox where users agree to receive text messages from us.

​

Message types include appointment confirmations, schedule updates, service reminders, customer support communications, answering customer questions, account notifications, and occasional promotions.

​

Message frequency may vary. Msg & data rates may apply. You may reply STOP to unsubscribe or HELP for assistance at any time.

​

​

7. Security

We use secure systems to protect your data including encryption, limited access, and privacy controls.

​

​

8. Changes to This Policy

We may update this policy as needed. The latest version will always be posted on our website.

bottom of page